I'm sorry that there's something wrong with your order. Of course, I'll take care of it personally. Please send your complaint to me exclusively by email :

📧 team@travelaround.at

Please provide the following information:

1. What would you like to complain about?

• Does the complaint concern the entire order or just a specific item ?

2. Type of problem:

Please let us know if the issue is with product quality or shipping/delivery .

📸 Product quality:

• Colors do not match the preview or expectation

• Image is blurry or distorted

• Product is damaged (e.g. scratches, dents, printing errors)

🚚 Transport / Delivery:

• Product arrived damaged

• Packaging was visibly damaged

• The delivery has not arrived yet

3. Details & Photos

Please describe the defect briefly but precisely and, if possible, send clear photos (e.g. of the damage or the packaging).

4. What happens next?

I will personally review your case as soon as possible and get back to you with a solution. Together we'll find a fair and straightforward solution!

✅ Tip: Please keep the product and packaging until the complaint is resolved.